https://tecito.app

Tecito is operated by Cardallot Inc. This Refund Policy applies to every payment made through tecito.app and its services, whether you support a creator or pay for a Tecito software plan. By making a payment, you agree to the rules on this page. They complement our Terms and Conditions.

Last updated: September 2026

Everything sold on Tecito is digital: donations and tips, memberships and subscriptions, exclusive content, tickets to live events, one-to-one video calls and software plans. All of it is delivered electronically. We do not sell or ship physical goods, so there are no shipping fees and no delivery times.

Any payment can be refunded on request within 14 days of the charge. To request a refund, email [email protected] and include the date of the charge, the amount, the email address or username you used and, if you have them, the receipt or the last 4 digits of the card. We answer every request within 5 business days.

Refunds are sent to the original payment method and typically appear within 5 to 10 business days, depending on your bank.

You can cancel a subscription at any time from your account. Cancelling stops future charges; your access continues until the end of the period you have already paid for. Each charge has its own 14-day refund window, counted from the date of that charge.

We may refuse a refund only where the payment was fraudulent or was made in violation of our Terms and Conditions. Nothing in this policy limits the mandatory consumer rights of your country of residence.

If you have a problem with a payment, please contact us before opening a dispute with your bank. Writing to us is faster.