By current regulations, all card payments enter into a settlement period.
Payments on your account that were made by card, you have to manually withdraw to your local bank account or via Bitcoin. You can withdraw your money from https://tecito.app/dashboard/payments
Click "to release" or https://tecito.app/dashboard/payments/settlement to see the settlement date of your payment.
As you receive more payments, the release time decreases to a minimum of 30 days.